Terms of Service

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1. The Service

The Service provides deterministic, read-only reconciliation between Stripe subscription data and internal entitlement data.

The Service:

• Does not modify external systems
• Does not enforce access controls
• Does not replace billing software
• Does not provide financial, legal, or accounting advice

Reports provide deterministic integrity comparisons based solely on data available at run time.

2. Customer Responsibilities

You are responsible for:

• Ensuring you have authority to connect Stripe or upload data
• Maintaining API key confidentiality
• Reviewing reports and taking appropriate action
• Ensuring lawful processing of personal data

We do not automatically correct mismatches.

3. Subscription & Fees

Fees are payable in accordance with your agreed plan. Failure to pay may result in suspension.

4. Availability

The Service is designed for reliability and audit-grade integrity monitoring. However, availability is not guaranteed. Maintenance may occur from time to time.

5. Limitation of Liability

5.1 No Implied Warranties

The Service is provided on an “as is” and “as available” basis. All warranties, representations, conditions, and other terms implied by statute or common law are excluded to the fullest extent permitted by law.

5.2 Excluded Losses

To the maximum extent permitted by law, we shall not be liable for:

• Loss of profits
• Loss of revenue
• Loss of anticipated savings
• Loss of business opportunity
• Loss of goodwill
• Loss or corruption of data
• Indirect or consequential losses

5.3 Financial Cap

Our total aggregate liability arising out of or in connection with the Service (whether in contract, tort, negligence, or otherwise) shall not exceed the greater of:

• The total fees paid by the Customer in the 12 months preceding the claim; or
• £10,000

This cap applies to all claims in aggregate.

5.4 Customer Responsibility

The Customer acknowledges that:

• The Service provides informational integrity reports only
• The Service does not automatically correct mismatches
• The Customer remains responsible for billing operations, entitlement enforcement, and financial decisions

5.5 Non-Excludable Liability

Nothing in these Terms excludes liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any liability which cannot be lawfully excluded

6. No Financial or Professional Advice

The Service does not provide accounting, financial, legal, or compliance advice. Customers remain responsible for reviewing and acting upon reports.

7. Data Accuracy

Reports provide deterministic integrity comparisons based solely on data available at run time. We do not guarantee:

• Completeness of third-party data
• Accuracy of customer configuration
• Financial recovery

You remain responsible for operational decisions.

8. Intellectual Property

All intellectual property rights in the Service remain with the service provider. Customers retain ownership of their data.

9. Confidentiality

Each party agrees to keep confidential information secure and not disclose it except as required for the Service.

10. Suspension for Security Risk

We may suspend access immediately where necessary to:

• Prevent security risk
• Prevent unlawful activity
• Protect the integrity of the Service

11. Indemnity

The Customer shall indemnify and hold harmless the service provider against claims arising from:

• Unlawful processing of personal data
• Breach of these Terms
• Misuse of API keys
• Lack of authority to connect third-party accounts

12. Force Majeure

We are not liable for failure to perform due to events beyond reasonable control, including:

• Cloud infrastructure outages
• Third-party API downtime (including Stripe)
• Infrastructure failure
• Government actions

13. Termination

You may terminate at any time. Upon termination:

• Access will be suspended
• Data may be deleted after a reasonable retention period

14. Acceptable Use

Use of the Service is subject to our Acceptable Use Policy.

15. Governing Law

These Terms are governed by the laws of England and Wales. Courts of England and Wales shall have exclusive jurisdiction.